Terms and Conditions

Last Updated: June 2026

Welcome to The Handicraft Hub

These Terms & Conditions govern your use of The Handicraft Hub website and the purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Use of the Website

By using this website, you agree to:

Use the website only for lawful purposes.
Provide accurate and complete information when placing an order.
Not misuse, copy, or interfere with the operation or security of the website.
Comply with all applicable local, national, and international laws.

We reserve the right to refuse service or terminate access if these terms are violated.

2. Products & Availability

All products displayed on our website are subject to availability. While we make every effort to ensure accurate product descriptions, images, and pricing, slight variations may occur due to the handcrafted nature of our marble products.

We reserve the right to modify, discontinue, or update products without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

Prices do not include applicable taxes, customs duties, or import charges unless otherwise stated. Such charges are the responsibility of the customer.

4. Orders

Once an order is placed, you will receive an order confirmation via email.

We reserve the right to:

Accept or decline any order.
Cancel orders due to pricing errors, stock availability, suspected fraud, or incorrect information.
Contact customers for additional verification before processing an order.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

5. Payments

We accept secure payments through trusted payment gateways supported by Shopify.

All payment information is processed securely, and we do not store your credit or debit card details on our servers.

6. Shipping & Delivery

Delivery timelines may vary depending on your location and the nature of the handcrafted product.

While we strive to dispatch orders promptly, delays caused by shipping carriers, customs clearance, natural events, or unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Our Return and Refund Policy governs all returns, exchanges, and refunds.

Please review our dedicated Refund Policy page for complete details before making a purchase.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, and other materials, is the property of The Handicraft Hub unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

Use the website for fraudulent or unlawful activities.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Interfere with the website's functionality or security.

Violation of these terms may result in restricted access and legal action where applicable.

10. Limitation of Liability

The Handicraft Hub shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

Our total liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated terms will be posted on this page with the revised effective date. Continued use of the website after changes are published constitutes acceptance of the revised Terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Agra, Uttar Pradesh, India.