Shipping Policy

Last Updated: June 2026

Shipping Policy

Thank you for shopping with The Handicraft Hub. We are committed to delivering your handcrafted marble products safely and efficiently. Every order is carefully packed to ensure it reaches you in perfect condition.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Customized or made-to-order products may require additional processing time.

  • Orders are processed Monday through Saturday, excluding public holidays.

Shipping Time

Estimated delivery times are:

  • Within India: 3–7 Business Days

  • International Orders: 7–21 Business Days (depending on the destination)

Delivery times are estimates and may vary due to customs clearance, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery location

  • Package weight and dimensions

  • Selected shipping method

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and courier details.

Packaging

Our marble products are carefully inspected and securely packaged using high-quality protective materials to minimize the risk of damage during transit.

International Shipping

We proudly ship to many countries worldwide.

Please note:

  • Import duties

  • Customs fees

  • Local taxes

are the responsibility of the customer and may vary by country.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order.

The Handicraft Hub is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

While we work with trusted shipping partners, occasional delays may occur due to circumstances beyond our control.

If your shipment is delayed or appears lost, please contact us, and we'll assist you in resolving the issue with the courier.

Damaged Packages

If your package arrives visibly damaged:

  • Please inspect it before accepting delivery.

  • Take clear photographs of the damaged package and product.

  • Contact us within 48 hours of delivery.

We will review your request and provide an appropriate resolution.

Contact Us

For shipping-related questions, please contact us:

The Handicraft Hub

📧 Email: info@thehandicrafthub.com

📞 Phone: +91 94586 12344

📍 Plot No. 33, Taj Nagari, Phase 1, Agra – 282001, Uttar Pradesh, India